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Whether
your claim is placed via telephone, mail, fax or online, it is acknowledged
on the day of receipt and action is commenced immediately. With collection
claims, a search through our proprietary Debtor Scan uncovers any previous
collection activity. Using sophisticated customized software, AGA accesses
a multitude of data bases, permitting the compilation of a detailed
debtor profile at literally the touch of a button. At AGA, however, successful
A/R management and debt collection are far more than computers and
button pushing. At AGA, you get the best of all worlds; state-of-the-art
technology used by professionals with decades of real-world experience.
Within five to seven working
days after placing your claim, AGA will send you a written report detailing
our initial findings. Subsequent written reports are sent on a periodic
and timely basis. Throughout the recovery process, your AGA specialist
will be in contact to keep you informed of all progress. Of course,
you will be immediately notified of a resolution and monies received.
The information you receive from us will always be factual, to the point,
and provide the information needed. If you request, we will provide a
monthly computer analysis summary of your accounts. If your collection
volume requires immediate access to inputting claims and obtaining updated
information, we provide a proprietary online service.
At AGA, we understand that your business needs are changing, especially
in the credit, accounts receivable management and collections area.
We understand that you need the confidence to make the right choice in
selecting which agency to work with. You need the confidence to know
that whether it's one or one thousand claims, or the outsourcing of a
portion of your company's accounts receivable management activities,
the work will be approached with the same diligence and commitment to
recovery. When you work with AGA, you'll know that even if your business
isn't always predictable, the efforts and results of you're A/R management
and commercial collection agency will be.
When it comes to the effectiveness
of your A/R management and debt collection efforts, the bottom line
relies on two things: how quickly payment is received and the amount
recovered. With AGA, you can feel confident that your claim will be
resolved in the minimal possible time with the maximum amount of recovery.
Our strict code of ethical conduct maintains your company's professional
and public image while meeting all your collection requirements. Our
commitment to an on-going evaluation and refinement of our services,
business practices and relationships ensures that our performance will
always meet and exceed your most demanding expectations.
AGA offers a Free Demand service that has been tested and proven to
increase cash flow while reducing collection costs. This service can
be customized to suit your specific needs.