As a 3rd party collection agency, we have heard it all when it comes to why once good paying customers that were easy to work with are now past due, no longer ordering and unresponsive to your attempts to contact them.  What went wrong?  Why did a customer with whom you have been doing business with...Read More

The Federation of Credit & Financial Professional will be hosting a Webinar on November 20th given by our SVP of Business Development Sam Fensterstock titled “How to get paid on time and Ensuring good paying customers stay that way” As a 3rd party collection agency when it comes to collecting seriously delinquent receivables we have...Read More

Does your current collection partner provide you, at your fingertips, online reporting that provides you access to every piece of information that you need to manage and review their recovery performance, and track how they are working your company’s placements? 1. Are you able to review recovery analytics in a split second? 2. Can you...Read More

When an accounts receivable ages past its due date, it is vitally important to take positive action, not only to maintain a healthy cash flow but to adapt to constantly changing market conditions. In our current economic times, a savvy management understands that managing the cost of doing business is vitally important. Cash is king....Read More

At the end of each year, when you evaluate your collection agency performance, what method do you use to calculate their recovery rate and over what period of time do you analyze? We discuss this topic very frequently with our clients. Contingency based collection agencies only earn revenue if they collect the debt that is...Read More

Many of AGA’s clients participated in CreditToday’s Staff Benchmarking Survey earlier in the year and we are happy to provide you a copy of it for your review. Is your staff size appropriate? Are you overstaffed? Understaffed? How does your staff size impact your ability to conduct critical functions? … And, how would you really know...Read More

The recent outbreak of natural disasters left certain areas of the country reeling. No power, no water, and blocked roads resulted in no way to distribute product or services, and no way to collect receivables. Businesses both large and small were in a panic. Why? No cash flow. How are they going to get paid?...Read More

Your internal efforts have failed to collect a severely past due account, it’s time to call in a professional. But who should you call, your corporate/general counsel, a collection attorney or a collection agency? Let’s look at all three and determine what your best course of action is. USING YOUR CORPORATE/GENERAL COUNSEL  Corporate counsels are...Read More