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BLOG & ARTICLES

Recognizing Why You Are Being Paid Past Due Is Key to Changing Customer Behavior

ARTICLES

  • Late Payments: Reasons and Remedies
  • CRF’s Annual Focus on the Economy for 2023
  • Do Your Customers Deserve Credit?

AGA EVENTS

  • Highako Webinar – Managing Credit Department’s Time: How to do 2x the Work in Half your Time
  • AGA will be exhibiting at the Credit Research Foundation Forum and Expo
  • CRF Virtual Forum Presentation by Our SVP Sam Fensterstock on learnings from 3rd Party Collection Agencies during COVID.

Late Payments: Reasons and Remedies

Posted January 31, 2023

Recognizing Why You Are Being Paid Past Due Is Key to Changing Customer Behavior As published in The Virtual Credit Manager There are any number of reasons a business may pay beyond your terms of Read More …

CRF’s Annual Focus on the Economy for 2023

Posted January 18, 2023

CRF is pleased to share the 2023 Economic Edition of Perspective by CRF. This annual publication is always one of CRF’s most read publications. We trust that you will find value in this year’s edition Read More …

Do Your Customers Deserve Credit?

Posted December 27, 2022

From The Virtual Credit Manager 8 Factors to Consider When Evaluating Customer Creditworthiness & the 5 Primary Data Sources that Inform Credit Decisions   Creditworthiness refers to a business’s ability to repay its debts. A Read More …

Protect Your Cash Flow – Extending Payment Terms as a Recession Looms is Very Risky

Posted November 15, 2022

From The Virtual Credit Manager Payment Terms define when a customer is supposed to pay your invoice for the products and/or services you provided, at your expense, using your cash. The “norm” is 30 days Read More …

Calling in the Collection Cavalry – How to Get the Most out of Your Collection Agency Relationship

Posted November 8, 2022

From the Virtual Credit Manager There will inevitably be a day when you realize your collection efforts are not getting a delinquent customer to pay their bill. Despite all the correspondence, calls, excuses and possibly Read More …

Effectively Collecting Receivables Is a Time Management Challenge

Posted November 1, 2022

From The Virtual Credit Manager Effective collections is the single most important factor for achieving reliable cash inflows. Customer payments for products and services provide the lifeblood of most companies, funding new inventory as well Read More …

The Credit Research Foundation Releases Q3 Perspective

Posted October 3, 2022

The Q3 edition of our newsletter, Perspective by CRF, was released today! It’s full of great articles on topics such as 503(b)(9), credit card surcharging, AR automation, the new guide to remittance information and a Read More …

Tip: Is Your Customer Telling You the Truth, or Trying to Deceive You – Ten Things You Can Do to Find Out

Posted September 19, 2022

Originally published in CreditToday.   Anyone involved in trade collections has, or eventually will, encountered a customer who is hiding something and trying to deceive you. We may be heading for hard times this coming Read More …

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