On December 7th at 9 AM PST, The Credit Management Association (CMA)  will host AGA’s Vice President Sam Fensterstock who will talk CMA members through best practices in collections that will help show: The effects of write-offs on a company’s profits. What happens when a customer becomes delinquent? Why will a commercial collection agency collect...Read More

Let us say that you have placed your former customer for collection and your agency’s demands as well as local attorney demands have not been successful. Both your agency and your attorney believe that litigation (provided the amount due falls above your suit parameters) is your only hope of being paid. If the former customer...Read More

On October 5th AGA’s SVP of Business Development presented a webinar hosted by Bectran titled Data, Information & Knowledge – How Important Is It In The Credit & Collection Process. You can watch a recording of the webinar here.Read More

On September 22nd AGA hosted Scott Hazan and Jennifer Feeney of Otterbourg PC as they presented The Modern Ch 11 Bankruptcy Dilemma, an insightful conversation about the changes in the bankruptcy law and the burgeoning activity of hedge and equity funds have dramatically changed the Chapter 11 landscape.   To download this presentation click here .  Read More

AGA was very proud to sponsor and attend the CMA CreditScape Conference that was conducted from Sept 22nd-23rd in Sonoma, CA.             For program highlights click here.      Read More

At some point you were responsible for selecting a new outside collection agency (OCA) and started providing them with past due accounts for collection. Now, one of the executives in your company’s financial department wants to know how the OCA is doing. He wants you to justify your selection. What factors are you going to...Read More

On July 19th AGA hosted Eric Lee from Bectran who lead a discussion on the benefits of automating your credit application process. You can watch a recording of the webinar here.Read More

AGA was very pleased with the turnout and our first of a series of educational credit & collection’s webinars that we will now be hosting on a monthly basis.  Our first webinar was focused on Deductions and Dispute Management and presented by Diana Crowe of IAB, Inc. entitled “Winning the Game of Dispute/Deduction Resolution”.  In this...Read More